Wednesday, May 6, 2020

We're pleased to announce that we now offer a Direct Debit payment option. This is in addition to Credit Card, Paypal and Bank Transfer. Direct Debit is a payment method that allows you to pay us (fee free) directly from your own Australian bank account. And, once configured with us, you can choose to automatically have us take payments from your account using this method. Of course we will notify you in advance, send you the invoice and also the receipt once the funds have cleared. You are free to cancel any Direct Debit agreement with us at any time.

How do you enable Direct Debit?

  1. You can choose this as a method the next time our system send out the invoice to you. Simply click on the invoice link in the email that was sent you and then (after logging in) select your payment method as in the screenshot on this link: https://photos.app.goo.gl/VgVCR3HDzrGqui637 

  2. You can select Direct Debit as you default payment method even now, but you will need to login and "link" your bank details with out system when you next invoice is issued. To set Direct Debit as your default payment method, find the "Payment Method" in the "My Details" page in our system as shown in this screenshot: https://photos.app.goo.gl/AToLkEmjGQZfZ7iG6

We hope this addresses a request we've had from a number of customers for this payment method as an option. If you have any other questions about this new option, or any other matters relating to your account with us, please get in touch with us via: Contact Us

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