Tag: email

Is your email authenticated? If it’s not, will recipient’s trust you?

unauth_avatar_red_2x

When people receive an email from you, do you want to them to see this image in place of your avatar/profile picture? Do you want people to think your business hasn’t setup email correctly?

Currently, if you are sending emails and not providing SPF or DKIM records in your DNS zone, Gmail/Google users will now see the following warning image next to EVERY email of yours.

This is a recent change from Google, and it affects anyone who doesn’t use a Gmail account as their email address (Google has configured this for all Gmail accounts automatically – not to be confused with Google Apps accounts which still need this configured)

Don’t be confused with a spammer, configure this asap

If you don’t host your email with us, you should contact your current email provider to check if your email is being sent correctly authenticated with SPF or DKIM.

If we host your email, you can configure your SPF and DKIM records yourself directly from cPanel. See more here: Enable Email Authentication

Please see more on this important change from Google here.

You may also enjoy this article we wrote on Email Essentials.

Email is important, make sure you have it set up right

Email essentials

@_symbol.svgWe all use email, and probably these days simply take it for granted. Are there some things to be aware of when choosing how to setup your email? Yes! Let’s explain.

Email is like a mobile phone number, it’s not something you want to change often (if at all) and it’s also something you want to move with you, wherever you may work or live. Do you want to have to manage 2, 3 or more phone numbers? I doubt it, the same goes for email addresses. Therefore, give some careful thought to your email address.

Give some careful thought to your email address

Gmail is probably the most widely used free email service, and to be honest, you can’t get much better. If an @gmail.com email address is one you think suits your needs, go for it. There is no better spam filtering email service out there.

Here’s why this could be a wise and versatile choice: Gmail allows you to check other email accounts. You can have multiple email accounts behind the scenes, but can check them all in one single place, namely your Gmail account. For our existing customers, you can follow our Knowledgebase Article on this subject here: Checking Your Email From Your Own Gmail/Yahoo/Hotmail Account

You can have multiple email accounts behind the scenes, yet check them all in one single place!

If a Gmail account is not quite the ‘personalized’ email address you want, why not consider purchasing your own domain name and then setting up an email address (or as many as you like) on that domain. That way, you can have [email protected] as an email address and that never needs to change. There are a huge range of domain names available now. See an article we wrote on this subject Is the .com all there is?  for more details.

Pro tip: Google offers an excellent product called Google Apps. Essentially, Gmail and all other Google tools @yourowndomain.com. For as little as $5 per month, per email address you could have the power of a Gmail account (including world leading spam protection) merged with the personalization of an email address @yourowndomain.com. This is the setup we recommend. Contact us for help in setting this up, we can make it happen for you.

UPDATE 13 Oct 2016: Google Apps is now called G Suite but the features are the same as mentioned above

Outgoing email (sending)

Your email has to be sent by a server somewhere, usually the one that hosts your domain name, or via your internet service provider (ISP). While this is the default setup for most people, using a proper outgoing email service can allow you to track email deliveries and even if emails have been opened/viewed or not. For newsletters as well as transactional emails (such as the ones we send from our helpdesk xyzuluhosting.com/myaccount ) you should use a service like Sendgrid or Amazon SES (simple email service). These systems can easily be integrated with your website to ensure any “contact us” emails and newsletters sent via your website, are going to be delivered correctly.

Some configuration is required, but we’re equipped to handle this for you. Why not contact us today to discuss how we can help you setup your own business outgoing email system. For a very small cost, you’ll be able to track your email deliveries and ensure your emails are arriving where they need to.

While we take email for granted, knowing that your emails are being received (and filtered for spam) as well as being assured they are being delivered correctly, is something essential to your growing business.

We look forward to hearing your questions in the comments below.

Ugly monster lurking in your email inbox?

Are you still reading? Just hearing the word ’email’ or ‘inbox’ will often make even the most tech savvy person cringe with embarrassment. Do you have an ugly monster lurking just inside that app you only open if you have to? (Your email inbox). So, what is the secret app to solve all your email issues? Get ready for it…There isn’t one. The secret starts with you and your approach to email.

Treat email like milk, not precious heirlooms

Here is a great start:
Treat email like milk, not precious heirlooms

Remember, step one is cleaning up your email inbox. This may take time, but will be worth all the effort if you commit to step two. Step two is deciding to deal with your inbox in a way that never allows it to get out of hand. It can be done. How?

Here are a few ideas that work for me:

  • If possible, deal with an email when you first open it. Does it need a reply? Can you reply now and archive or delete it straight away?
  • If you are not able to reply when you first open the email, can you resolve to reply or deal with the email before the workday ends?
  • Do you have a “pending” email mechanism? It might be as simple as a folder that you move any email to that can’t be dealt with today. Get it out of your inbox at least. In the Google/GMail new Inbox app, you have the option of using the snooze feature. See more about Google/GMail inbox here: www.google.com.au/inbox
  • Consider setting up simple filters that move less important (but still emails you want) to a folder outside of the inbox. GMail or Google Inbox both have features that do this automatically. I use these features extensively. See: Gmail and Google Inbox
  • Keep in mind that not dealing with an email today, means that your inbox is likely to get out of control again. Once an email is no longer “new” or at the top of your inbox, you are less likely to give it the attention you would have when it first arrived.

Inbox zero is possible

By changing your approach to your inbox and working to keep it in order, rather than viewing it as an ugly monster you need to set aside hours of time to defeat, you can reach inbox zero. Doing so will leave you feeling satisfied at the end of the day and more productive overall. Don’t let your inbox defeat you, get it under control and keep it that way. Do it today, and you’ll enjoy the benefits!

Scroll to Top